Understanding Hawaiian Air Cargo in Hilo: The essentials
Our Hilo operation delivers fast, secure air freight for domestic and international shipments, backed by compliance and a resilient network across the Pacific.
What services does Hilo cargo offer?
- General freight on standard flight rotations
- Express and priority options for time-sensitive loads
- Handling for live animals, perishables, and oversized freight
Where is the Hilo cargo facility and when is it open?
Located at Hilo International Airport, with standard drop-off and pick-up hours and weekend access by appointment.
How it connects to Hawaii and the broader network
The Hilo hub links to all major Hawaiian islands and to a global network via partner facilities, enabling faster transfers, customs support, and reliable timelines.
Your step-by-step guide to shipping from Hilo
Prepare your shipment (documentation, packaging, labeling)
- Prepare commercial documents
- Use compliant packaging
- Attach clear, durable labels
Request a quote and book your flight cargo space
Obtain a price estimate and reserve space on the next available flight to match your schedule.
Drop-off, tracking, and delivery windows
Drop-off windows are scheduled; you receive end-to-end tracking with delivery windows aligned to service type.
Routes, options, and capabilities from Hilo
Inter-island routes (Hilo to Honolulu, Maui, Kauai, Kona)
Connections to Honolulu, Maui, Kauai, and Kona support quick domestic transfers.
Continental U.S. and international connections via the network
Access to the continental U.S. and international destinations through trusted partner networks, with customs assistance when needed.
Special handling: live animals, perishables, and oversized freight
Climate-controlled options, secure crates, and equipment for larger shipments, backed by trained staff.
Pricing and timing: what to expect
Rates, estimates, surcharges, and typical timelines
Base rates depend on weight and dimensions; surcharges apply during peak periods or for special handling. Inter-island timelines are typically quick; longer routes may take days.
Hilo hours, locations, and contact
Hilo cargo hours
Hours are posted at the facility and online; verify during holidays or special pickups.
How to reach the Hilo station
Contact the main line or on-site desk during business hours for quotes, bookings, and updates.
FAQs: Quick answers for Hawaiian Air Cargo – Hilo
What is the phone number?
Phone numbers are listed on our site; staff respond during normal business hours.
Where is the facility located?
Located at the airport complex; exact directions are provided when scheduling.
What days/hours is it open?
Typically weekdays with limited weekend access by appointment; please confirm ahead of time.
How do I track my shipment?
Track online or receive updates from our team; notifications cover milestones and any delays.
What about schedules during holidays?
Holiday hours are published in advance; service windows may shift during peak periods.
Tips to maximize efficiency and save on costs
- Consolidate shipments when possible
- Use proper packaging and labeling to minimize rework
- Plan ahead for holidays and peak travel times
Next steps: Get started with Hawaiian Air Cargo in Hilo
Ready to move goods from the Big Island? Contact our team to review your needs, obtain a quote, and book space on the next available flight.